These Terms of Service ("Terms") govern your access to and use of the SellerSubmit platform ("SellerSubmit" or the "Software"). SellerSubmit is operated by SellerSubmit LLC ("Company", "we", or "us").
By creating an account, subscribing, or using the Software, you agree to these Terms.
1. The Service
SellerSubmit is a web-based software platform designed to help businesses collect property photos and related information from sellers or other users through guided submission tools.
Features may include:
- Guided photo capture prompts
- Image uploads and storage
- Automated notifications
- AI-assisted photo validation or analysis
- Administrative dashboards
SellerSubmit is provided as software-as-a-service (SaaS) and is licensed, not sold.
SellerSubmit is a tool for collecting information and images and does not verify the accuracy, legality, or ownership of user-submitted content.
The Company may modify, update, or discontinue features of the Software at any time.
2. Accounts
To use SellerSubmit, you must create an account and provide accurate information.
You are responsible for:
- Maintaining the security of your login credentials
- Ensuring account information remains accurate
- All activity occurring under your account
3. Subscription and Billing
SellerSubmit operates on a subscription basis. The current subscription price is $29 per month, unless otherwise stated.
Automatic Recurring Billing
By subscribing, you authorize SellerSubmit to automatically charge your payment method on a recurring monthly basis until your subscription is canceled. Charges occur on the same calendar day each billing cycle. Payments may be processed through third-party payment processors such as Stripe.
Failed Payments
If payment fails, the Company may suspend or terminate access to the Software.
Cancellation
You may cancel your subscription at any time. Cancellation stops future billing, but access continues until the end of the current billing period.
No Refunds
Subscription payments are non-refundable, including unused time within a billing period.
4. Acceptable Use
You agree not to:
- Reverse engineer the Software
- Copy or replicate platform workflows or features
- Scrape or extract platform data
- Share access with unrelated businesses
- Bypass subscription requirements
- Upload unlawful or infringing content
You may not access or use SellerSubmit for the purpose of monitoring availability, performance, or functionality, or for competitive analysis intended to develop or improve a competing product or service.
Accounts violating these rules may be suspended or terminated.
5. Intellectual Property
SellerSubmit and all related software, workflows, and system design are the exclusive property of the Company. This includes:
- Software code
- Automation processes
- Workflows and submission logic
- System architecture
- Interface design
- Documentation
Your subscription grants a limited license to use the Software, not ownership.
You may not copy, reproduce, or replicate the Software's workflows, submission processes, automation logic, or operational structure for the purpose of creating a competing system.
SellerSubmit and related branding are trademarks or service marks of the Company, whether registered or unregistered.
6. User Content
Users may upload photos, documents, and other information through the Software. You retain ownership of your uploaded content.
By using the Software, you grant the Company permission to store and process such content solely to operate the service.
7. User Content Responsibility
You are solely responsible for any photos, documents, or other content uploaded or collected through SellerSubmit.
By submitting content through the Software, you represent that:
- You have the legal right to upload the content
- The content does not infringe any third-party rights
- The content does not violate any laws
SellerSubmit does not review or verify user-submitted content.
You agree to indemnify and hold harmless the Company from any claims arising from content submitted through the Software.
8. Data Storage and Retention
SellerSubmit may store data using third-party infrastructure providers. The Company does not guarantee permanent storage of uploaded data.
After cancellation of an account, the Company may delete account data after 30 days.
Users are responsible for exporting any data they wish to retain.
9. Data Loss Protection
SellerSubmit may store or process user data as part of operating the Software. However, the Company does not guarantee that stored data will never be lost, corrupted, or unavailable.
Users are responsible for maintaining their own copies of important data.
10. Third-Party Services
SellerSubmit may rely on third-party infrastructure or services, including hosting providers, cloud storage, payment processors, email delivery services, or AI providers.
The Company is not responsible for service interruptions or failures caused by third-party providers.
11. Service Availability
The Company strives to maintain reliable service but cannot guarantee uninterrupted availability. Downtime may occur due to maintenance, infrastructure failures, internet outages, or third-party service disruptions.
12. Service Suspension
The Company may suspend access to the Software immediately if necessary to:
- Prevent abuse or misuse
- Protect system integrity or security
- Address excessive or abnormal usage
- Comply with legal obligations
Suspension may occur without prior notice when reasonably necessary.
13. Disclaimer of Warranties
SellerSubmit is provided "as is" and "as available."
The Company makes no warranties regarding:
- Reliability
- Accuracy
- Uninterrupted service
- Fitness for a particular purpose
14. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for:
- Indirect damages
- Lost profits
- Lost business opportunities
- Data loss
Total liability under these Terms shall not exceed the amount paid by the user during the three months preceding the claim.
15. Termination
The Company may suspend or terminate accounts if:
- Payment fails
- These Terms are violated
- Illegal activity occurs
- Abuse of the Software is detected
16. Aggregated Usage Data
The Company may collect and use anonymized or aggregated usage data to operate, analyze, and improve the Software. This data will not identify individual users.
17. Governing Law
These Terms are governed by the laws of the State of Ohio.
18. Changes to Terms
The Company may update these Terms periodically. Continued use of SellerSubmit after updates constitutes acceptance of the revised Terms.
Contact
SellerSubmit
steven@sellersubmit.com